Privacy Policy for FetFestExpoJAX

Effective Date: 09/12/2025
Entity Responsible: Jacksonville Lifestyle LLC (“we,” “our,” or “us”)

FetFestExpoJAX (“the Site”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or interact with our website https://fetfestexpojax.com/. By accessing or using our Site, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of personal information when you interact with our Site, including through forms and ticketing services:

• Contact Information: Name, email address, phone number, and mailing address.

• Ticketing & Vendor Forms: Information provided for event registration, vendor applications, or educator/presenter participation.

• Payment Information: All payments and ticket purchases are processed exclusively through Eventbrite. We do not collect or store credit card or banking details on our servers.

2. How We Use Your Information

We use the information collected for the following purposes:

• To process ticket purchases and registrations.

• To send event updates, confirmations, and follow-up communications.

• To coordinate with vendors, presenters, and educators.

• To comply with legal obligations under Florida state law.

• To ensure security, fraud prevention, and site performance.

We do not sell, trade, rent, or otherwise share your personal information with vendors, sponsors, or contractors for marketing purposes.

3. Data Retention

• General data collected via our website is retained for 30 days.

• Payment transactions and receipts are handled entirely by Eventbrite and are subject to Eventbrite’s retention and compliance policies.

4. Security Measures

We implement industry-standard safeguards to protect your data, including:

• Content Delivery Network (CDN) protections.

• Wordfence security firewall and malware scanning.

• Google security protocols and monitoring.

Despite these measures, no method of online transmission or storage is completely secure.

5. Cookies & Tracking Technologies

Our Site uses cookies and tracking tools, including Google Analytics and Facebook Pixel, to enhance performance and understand visitor interactions.

By visiting this Site, you consent to the use of cookies.

We do not provide cookie preference toggles. If you do not wish to accept cookies, you may disable them in your browser settings. However, certain features of the Site may not function properly without cookies.

6. Children’s Privacy

This Site is restricted to adults 21 years of age and older in accordance with Florida law. We do not knowingly collect or process data from anyone under 21. If such data is inadvertently collected, it will be deleted immediately.

7. User Rights

While our primary users are located in Florida, we also recognize rights under broader privacy frameworks such as:

• Florida Information Protection Act

• Florida Digital Bill of Rights (2024)

• California Consumer Privacy Act (CCPA)

• General Data Protection Regulation (GDPR) (for international visitors)

Users may request access to, correction of, or deletion of their personal data by contacting us as outlined below.

8. Third-Party Services

We use third-party service providers to support our operations:

• Eventbrite (ticketing and payment processing)

• Google Analytics (visitor tracking and performance analysis)

• Social Media Integrations (event promotions and engagement)

We do not authorize these third parties to use your personal data for their own marketing purposes. All processing occurs within the United States.

9. Data Sharing & Selling

We do not sell, rent, or share personal information with third parties for advertising, profiling, or remarketing purposes.

10. Your Privacy Choices

By using this Site, you automatically consent to our collection and processing of your information as described. If you do not agree, you should discontinue use of the Site.

11. Contact Us

For questions or requests regarding this Privacy Policy, please contact us through the Contact Page and Contact Form available on the Site.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices. Updates will be posted on this page with a revised “Effective Date.”